Privacy policy

Store Information

Store: Venisora
Address: Via Tito Oro Nobili 7, 02046 Magliano Sabina, Rieti, Italy
Email: contact@venisora.com
Phone: +39 3901632370
Full Name: Samuela Torini

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information: Your name, billing and shipping address, phone number, and email address. Payment information is securely processed by trusted third-party payment providers, and we do not store your payment card details.

Technical Information: IP address, browser type, device information, operating system, time zone, and browsing behavior. This information may be collected through cookies, pixels, and similar technologies.

Order Information: Information about the products you purchase, your order history, delivery details, and communication preferences.

2. How We Use Your Information

We use your information to process and fulfill your orders, provide customer support, improve our website and services, detect and prevent fraud, comply with legal obligations, and send promotional emails when you have given your consent.

3. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, loss, or disclosure. All payment transactions are processed through secure encrypted connections provided by trusted payment processors.

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, remember your preferences, and personalize content. You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

5. Third-Party Services

We may share limited personal information with trusted third-party service providers, including payment processors, shipping partners, website hosting providers, analytics services, and marketing platforms. These providers only receive the information necessary to perform their services and are required to protect your data in accordance with applicable privacy laws.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, enforce our agreements, and comply with applicable legal, tax, and accounting requirements.

7. Your Rights (EU / GDPR)

If you are located within the European Union or the European Economic Area, you have the right to request access to your personal data, request correction or deletion, restrict or object to certain processing activities, withdraw consent where applicable, and request data portability. To exercise any of these rights, please contact us at contact@venisora.com.

8. Email Marketing

If you choose to subscribe to our newsletter or marketing communications, we may send you updates about new products, promotions, and special offers. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page, and the revised version will become effective immediately upon publication.